Terms of service

Terms & Conditions

Welcome to Neev Organics. Please read the following Terms and Conditions carefully before using our website. By accessing or purchasing from www.neevorganics.com (the "Site"), you agree to be bound by these terms. If you do not agree, please do not use this website.

1. General Information

This website is owned and operated by Neev Organics. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check this page periodically.

2. Eligibility

By using this site, you represent that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you may use the Site only under the supervision of a parent or legal guardian.

3. Account and Registration

You may be required to register and create an account to access certain features. You agree to provide accurate and up-to-date information and keep your login credentials confidential. You are responsible for all activity under your account.

4. Products and Orders

  • We display products with as much accuracy as possible, but actual colors or designs may vary slightly due to screen differences.
  • All products are subject to availability. We reserve the right to discontinue or modify items without notice.
  • Prices are listed in INR and may change without prior notice.
  • Once an order is placed, it cannot be cancelled unless confirmed by our team.

We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.

5. Shipping & Delivery

  • Orders are processed and shipped within 2–5 business days.
  • Delivery timelines are estimated and not guaranteed.
  • Neev Organics is not responsible for delays caused by shipping partners or external factors.
  • Please ensure your shipping details are accurate; we are not responsible for lost or undelivered packages due to incorrect addresses.

6. Returns, Exchanges & Refunds

Please refer to our Returns & Exchange Policy for complete information.

Generally:

  • Returns are accepted within 7 days of delivery.
  • Items must be unused, unwashed, and in original packaging.
  • Personalized or discounted items may not be eligible for return or refund.
  • Refunds will be processed to the original payment method within 7–10 business days after return approval.

7. User Conduct

You agree not to use the site for:

  • Any unlawful purpose
  • Violating any regulations, rules, or laws
  • Uploading or transmitting harmful code, viruses, or malware
  • Infringing on intellectual property rights
  • Misleading, abusive, or harmful activities

Violation may result in termination of your access.

8. Intellectual Property

All content on this site—including text, graphics, logos, product images, and designs—belongs to Neev Organics and is protected by copyright and trademark laws. You may not copy, modify, distribute, or use it for commercial purposes without our written permission.

9. Third-Party Links

Our site may include links to third-party websites or services. We are not responsible for the content, accuracy, or practices of such sites and encourage you to read their terms and policies before using them.

10. Disclaimer and Limitation of Liability

Our products are made with care using natural materials. However, we do not guarantee that use of our site or products will always be error-free or uninterrupted.

To the fullest extent permitted by law, Neev Organics shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our site or products.

11. Indemnification

You agree to indemnify and hold harmless Neev Organics, its team, and affiliates from any claim or demand, including legal fees, arising from your breach of these Terms or your violation of any law or rights of a third party.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in [Insert City, India].